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Return Policy

We accept returns within 8 days of delivery when:

  1. you ordered the wrong product
  2. the product you received is not what you ordered
  3. the product you received is damaged or defective
  4. the size of the product does not fit
  5. the product is no longer needed

We do not accept returns when:

  1. after 8 days of delivery
  2. the product is damaged as a result of misuse

How to return:

Please fill in this form to submit your return request.

*The refund is made by PayPal. *You need to pay the shipping fee to return a product.

 
Marketing Manager: Masaharu Nemoto

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Oct 1 - 31 , 2025
What is a Negative Ion?
How to Choose the Right Negative Ion Products
What are Negative Ion Effects?
Effective Way to Take Negative Ions
What is Tourmaline?
Negative Ion Generators (Ionizers)
Air Ion Counter Tester
Tourmaline Products
Tourmaline Sheet
Tourmaline Stones Powder
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       - Ceramic Balls
       - Shampoo & Conditioner
Cosmetics
       - Tourmaline Cream, Gel
       - Tourmaline Lotion
       - Tourmaline Facial Cleanser
       - Face Roller
       - Biseki Cosmetic Products
       - Puff, Face pack
       - UV Protection
Necklace
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       - Germanium
       - Germanium (Pendant)
       - Titanium
       - Titanium & Germanium
       - Magnetic
       - Longer length
Bracelet
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       - Silicon (tourmaline)
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Supporter
Girdle
Negative Ion Clothing
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See all  
· Negative Ion Generators
· Ion Counter
· Tourmaline Sheet
· Tourmaline Stones Powder 		· Necklace
· Bracelet
· Bath Products
· Supporter 		· Negative Ion Clothing
· Tourmaline Bedding
· Girdle 		· Home remedies for stiff neck
· Cosmetics

· Tourmaline Products
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Ideal amount of negative ions (1)
Actual negative and positive ion measurements featured in literature and media (1)
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Universal Plan Co., Ltd.
107 Tachikawa-Lumiere, 3-5-1, Ichiban-cho, Tachikawa-city, Tokyo, 190-0033, Japan
Phone: +81-42-848-5311 Fax: +81-42-848-5148
Copyright (C) Universal Plan Co., Ltd. 1993-2025

Japanese Corporate Number: 1012802002452 (National Tax Agency Japan)