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Customer Reviews (1)

4.1 (4161 reviews)

1 - 10 of 4161 
No.4161 Ms. M.K, Saga, Japan
Verified user
5 out of 5 stars
Reviewed on 2024-05-10
Product name: Tourmaline Biseki EX Cream

"My skin looks a little brighter and feels lifted."
Tourmaline Biseki EX Cream Reason(s) why I purchased from you: I always receive prompt service and samples, so I continue purchasing from you.

Detailed review: Thank you as always for your quick service. I use the Tourmaline Biseki EX Cream not only on my face but also on my body. I apply it to my face morning and night. My skin looks a little brighter and feels lifted. When I use it on my body, it feels refreshing. It seems to suit me well, so I plan to keep using it.
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Tourmaline Biseki EX Cream
No.4160 Ms. S.Y, Miyagi, Japan
Verified user
4 out of 5 stars
Reviewed on 2024-05-07
Product name: Magnetic necklace ULTRA NEO Ebony (Black) (Max. length 50cm) - Good for neck stiffness

"I've been rubbing my right shoulder much less often than before, so I think it might be working."
Magnetic necklace ULTRA NEO Ebony (Black) (Max. length 50cm) - Good for neck stiffness Reason(s) why I purchased from you: I also wanted to try the bracelet, so I chose to buy from your store.
Detailed review: I've had ongoing stiffness in my right shoulder and tried various things. Metal products caused skin irritation, so I couldn't wear them long enough to see any effect. But this product doesn't irritate my skin, so I've been wearing it every day since it arrived.
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Magnetic necklace ULTRA NEO Ebony (Black) (Max. length 50cm) - Good for neck stiffness
No.4159 Ms. K.Y, Nara, Japan
Verified user
5 out of 5 stars
Reviewed on 2024-04-27
Product name: High Density Negative Ion Generator - Medical Ion Mini

"I not only sleep well at night, but even fall asleep during the day while lying down (lol)."
High Density Negative Ion Generator - Medical Ion Mini Reason(s) why I purchased from you: Because I was satisfied with the neck-worn type I bought previously.

Detailed review: I had been using the neck-worn type, but my husband didn't like wearing it, so I bought this one for him. It's compact, so it's convenient when moving between rooms. I not only sleep well at night, but also find myself falling asleep while lying down and watching TV during the day (lol).
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High Density Negative Ion Generator - Medical Ion Mini
No.4158 Mr. I.M, Osaka, Japan
Verified user
5 out of 5 stars
Reviewed on 2024-04-27
Product name: Magnetic necklace ULTRA NEO Ebony (Black) (Max. length 50cm) - Good for neck stiffness

"My neck stiffness has eased."
Magnetic necklace ULTRA NEO Ebony (Black) (Max. length 50cm) - Good for neck stiffness Reason(s) why I purchased from you: Simply because I wanted to purchase this product.

Detailed review: The tight stiffness in my neck, like it was being gripped, has eased.
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Magnetic necklace ULTRA NEO Ebony (Black) (Max. length 50cm) - Good for neck stiffness
No.4157 Ms. M.H, Toyama, Japan
Verified user
1 out of 5 stars
Reviewed on 2024-04-23
Product name: Tourmaline Detox Sole Patch

"I used it while wearing three pairs of socks. I hope usage tips will be shared."
Tourmaline Detox Sole Patch What I liked: A product from Remington had no effect at all, so I purchased this one after reading online reviews. When placing my second order, I told a man over the phone, “The powder tends to shift unevenly,” and he?an elderly-sounding man?responded, “Powder? I have no idea what you’re talking about!!” I was really shocked because the phone support had been praised online and I was looking forward to asking questions. Since then, I’ve lost the will to use it and still have 100 sheets untouc

Comments or suggestions: The detox sheet releases a lot of moisture during the night. I wore three pairs of socks while using it. I hope tips for usage will be shared. The sheet is hard to remove! I wish you would include one or two extra adhesive sheets. I feel anxious thinking “What if it’s not enough?” or “What if I make a mistake?”

[From Ion Trading] Thank you very much for your review. We sincerely apologize for the inappropriate response you received by phone when placing your order. The staff member has been strictly instructed to respond with more empathy toward customers.

Regarding the issue of uneven powder distribution and the request for extra adhesive sheets, we fully understand and will propose improvements to the manufacturer. As for preventing mess caused by waste discharge, we agree with your curre
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Tourmaline Detox Sole Patch
No.4156 Ms. H.Y, Aichi, Japan
Verified user
5 out of 5 stars
Reviewed on 2024-04-20
Product name: AirTamer A310 | Personal Air Purifier Necklace

"Since I started using the AirTamer, the difference is clear."
AirTamer A310 | Personal Air Purifier Necklace Reason(s) why I purchased from you: Because the explanations were thorough and the after-sales support was very kind.

Detailed review: Since I started using the AirTamer, the difference is clear. I’ve heard that when the body becomes too positive, it can lead to various illnesses, so I strongly feel the importance of absorbing negative ions.
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AirTamer A310 | Personal Air Purifier Necklace
No.4155 Ms. K.F, Tokyo, Japan
Verified user
4 out of 5 stars
Reviewed on 2024-04-17
Product name: Tourmaline Detox Sole Patch

"It’s great that the detox is visible! The refreshed feeling is amazing."
Tourmaline Detox Sole Patch The next morning after applying the sheet before bed, it becomes sticky ? it's great that you can see the detox effect! It feels so refreshing. I plan to order again.
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Tourmaline Detox Sole Patch
No.4154 Ms. A.M, Kanagawa, Japan
Verified user
5 out of 5 stars
Reviewed on 2024-04-17
Product name: Tourmaline Biseki EX Cream

"I’m able to maintain a slim face with the Biseki series."
Tourmaline Biseki EX Cream I’ve been using this cream for about 10 years. It makes my face feel the most refreshed. I’m impressed by the power of tourmaline.

When I try other cosmetics, I can tell the difference. Even when I use brand-name creams, I always end up coming back to this one. I keep repeating that cycle, but now I maintain a slim face using the Biseki series. I also apply this cream generously and do lymphatic massage.
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Tourmaline Biseki EX Cream
No.4153 Ms. E.N, Nagano, Japan
Verified user
5 out of 5 stars
Reviewed on 2024-04-16
Product name: AirTamer A315 White | Personal Air Purifier Necklace

"This year's pollen is severe, but I'm getting through it comfortably."
AirTamer A315 White | Personal Air Purifier Necklace What I liked: This year's pollen clearly feels worse than usual. I wear this around my neck both indoors and outside, and I feel comfortable. The fact that I can take it anywhere is great. I haven’t used it while sleeping. Should I? Sneezing and nasal congestion have eased, and eye itching is not as bad as last year.

Comments or suggestions: A red light turns on when charging, but it's unclear whether charging is complete. It would be easier to understand if it changed from red to blue, for example.

The strap attachment part comes off easily and gets lost. I'm having trouble! How about making one side fixed so it won't come off?

[From Ion Trading] Thank you for your review. We appreciate your feedback about the strap attachment and will pass it along to the manufacturer.
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AirTamer A315 White | Personal Air Purifier Necklace
No.4152 Ms. Kimie Morita, Shiga, Japan
Verified user
4 out of 5 stars
Reviewed on 2024-04-15
Product name: Black Tourmaline Magnetic Necklace & Bracelet Combo

"The magnetic clasp makes it easy to put on and take off."
Black Tourmaline Magnetic Necklace & Bracelet Combo Reason(s) why I purchased from you: Tourmaline products seem to suit me well, and I liked the tourmaline sheet I previously purchased, so I decided to try the necklace and bracelet set.

Detailed review: I had severe neck and shoulder stiffness and was searching for something that would work for me. I first bought a tourmaline sheet and it helped with my lower back. That’s when I realized tourmaline works for me, so I bought the necklace and bracelet.

I wore them all day except when bathing. At first, I didn’t notice much, but one day I took off the tourmaline necklace to wear a different one with my outfit and forgot to put it back on before going to bed. I woke u
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Black Tourmaline Magnetic Necklace & Bracelet Combo
[Please note]
Customer Reviews on this page are just for your reference and they do not guarantee the efficacy/performance of the product. Please consult a doctor if you need medical treatment. Customer Reviews written in Japanese are translated into English by Ion Trading.
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[Please note] Customer Reviews on this page are just for your reference and they do not guarantee the efficacy/performance of the product. Please consult a doctor if you need medical treatment.
Mr. R.H
Saitama, Japan
"I can concentrate on work more and have deep sleep. Room odors have decreased. I am impressed with the performance!"
Mr. T.I
Aichi, Japan
"Thank you for the great shopping experience. "
Mr. M.C
Singapore-city, Singapore
"The Medical Ion Mini helps me to sleep!"
Mr. H.O
Tochigi, Japan
"I often feel reluctant to order online but I was impressed with your great customer service. Thank you!"
Ms. T.H
Tokyo, Japan
"I no longer have migraine. I enjoy a deep sleep. Cigarette smoke odors are removed quickly!"
Mr. T.K
Miyazaki, Japan
"I decided to order this 60cm long necklace because of your great customer care!"
Mr. Y.T
Tokyo, Japan
"I can sleep better with much fewer sleeping pills!"
Mr. H.S
Aichi, Japan
"Thank you for adjusting the length free of charge. I am so happy with your customer service. "
Mr. R.K
Pahang, Malaysia
"The results is amazing, the smoke has cut down tremendously and odor is lesser!"
Mr. T.K
Saga, Japan
"This is my 2nd purchase. The powder particles are not large or small. I received the product earlier than I expected. "
Ms. H.I
Kanagawa, Japan
"I often woke up after midnight to go to the bathroom and could not sleep again after that but I can sleep better now!"
Mr. N.H
Hiroshima, Japan
"I am so happy because it arrived much earlier than expected!"
Mr. M.O
Aichi, Japan
"My guests always say they feel the fresh air!"
Mr. M.N
Tokyo, Japan
"I am so happy with happy with this affordable ion counter. Thank you for your prompt shipment. "
Mr. S.S
Chiba, Japan
"I often had migraine headache in the morning but it has gone way!"
Mr. T.T
Saitama, Japan
"This is my 2nd purchase. You always offer a great customer service. "
Mr. A.K
Tokyo, Japan
"It is easy to use and has a long durability. Thank you for your great service. "
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· Tourmaline Bedding
· Girdle
· Home remedies for stiff neck
· Cosmetics

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Actual negative and positive ion measurements featured in literature and media (1)
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Misunderstanding about negative ions (10)
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Customer Reviews
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Ion Trading
Universal Plan Co., Ltd.
107 Tachikawa-Lumiere, 3-5-1, Ichiban-cho, Tachikawa-city, Tokyo, 190-0033, Japan
Phone: +81-42-848-5311 Fax: +81-42-848-5148
Copyright (C) Universal Plan Co., Ltd. 1993-2025

Japanese Corporate Number: 1012802002452 (National Tax Agency Japan)